Know your customers
Expand how you collect feedback
Gain greater insights into customer needs with the Aha! Ideas Advanced plan — available as a standalone solution or as an add-on to Aha! Roadmaps
Try Aha! Ideas Advanced
Your Aha! Roadmaps plan already includes Aha! Ideas Essentials — enable the Ideas Advanced plan free for 14 days to try out additional functionality
Enhance your portal
Take your ideas portal experience to the next level. Create dynamic ideas forms, use a custom domain, and translate your portal into multiple languages. Share product announcements via custom portal pages. And if you use Aha! Roadmaps and Aha! Ideas Advanced together, you can publish a live interactive roadmap.
Collect more ideas
Integrate with Salesforce and Zendesk to ensure ideas from other systems are never lost. Sync account and opportunity data from Salesforce to contextualize feedback and evaluate the business value of requests. Enable proxy voting so internal teams — including sales and support — can vote on behalf of customers.
We use the integration with Salesforce to better understand who is asking for what. This helps us understand different customer segments and make data-driven prioritization decisions.
Jerimiah RuddenSenior manager, product strategy and operations, Genesys
Discover feedback trends with AI
Use powerful AI capabilities to uncover customer insights. Research ideas for new functionality, explore feedback patterns, and find similar ideas. Choose the ideas you want AI to analyze and visualize them clustered by common themes. Search for specific topics within the interactive chart.
View feedback by organization
Analyze feedback trends at the individual, company, and segment levels — so you can delve deeper into what your customers need and prioritize their requests accordingly. Run segment analyses, generate charts, and quickly get the insights you need.
Increase customer research
Reach more customers by expanding your feedback channels. Host virtual focus groups and start live or asynchronous conversations right in your application. You will have more meaningful discussions with your customers about what they want. Then, use polls to reinforce findings with quantitative data.
Top Aha! Ideas Advanced capabilities
Segment by organization | Group all user-submitted ideas, votes, and proxy votes by organization and analyze feedback by segments. |
Build dynamic forms | Surface the most relevant questions for portal users and gather the right details with dynamic forms. |
Gather in-app feedback | Gather input right from your product with in-app idea submission and community feedback widgets. |
Explore ideas with AI | Use powerful AI capabilities to research ideas for new functionality and explore feedback themes. |
Host empathy sessions | Define a topic and invite users who voted or commented on related ideas to an online empathy session. |
Launch feedback polls | Launch polls in your ideas portal or within your application, or email a link to gather quantitative insights. |
Enable proxy voting | Empower sales and support teams to capture feedback and vote on behalf of customers with proxy voting. |
Integrate with CRM systems | Link customer opportunities and support tickets to ideas by integrating with Salesforce and Zendesk. |
Customize your portal | Give your ideas portal a custom domain and translate it into English, Spanish, German, French, and Dutch. |
Automate idea management | Streamline your routine tasks to assign, review, and respond to feedback with automation rules. |
Publish custom portal pages | Publish a roadmap, report, or note on your ideas portal with a custom portal page to share updates. |
Create advanced reports | Build sophisticated reports and charts to identify feedback trends and prioritize the highest-value ideas. |
Looking for a standalone idea management solution?
Start a free trial of Aha! Ideas to access all advanced features