Analyze all feedback
You want to identify emerging trends by exploring every single customer request. But sometimes, this is not feasible. AI cuts the manual work out by detecting patterns across large datasets. This makes it easy to understand what customers need, look at similar ideas, and use those insights to inform your roadmap.
Identify themes
Let AI intelligently categorize requests so you can home in on key concepts. Start with a high-level analysis to visualize ideas clustered by their major themes. You can then view ideas grouped in a theme using a list report and promote them to features or initiatives on your roadmap.
Merge similar ideas
No one wants duplicate ideas. Thankfully, you can use AI to keep the ideas in your portal well organized. Close clusters of dots indicate similar ideas. Hover over the dots to read the ideas' descriptions and see if it makes sense to combine them. Then, merge records as you see fit — quickly streamlining your ideas data.
